1. Introduction
Tampa Bay Training (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our training services.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
a. Personal Information
- Name
- Email address
- Phone number
- Drivers license number
- Employer or organization
- Billing and payment information
b. Course-Related Information
- Registration details
- Attendance and participation data
- Certification and completion records
c. Technical Information
- IP address
- Browser type and device information
- Pages visited and time spent on the site
3. How We Use Your Information
We use your information to:
- Process class registrations and payments
- Provide access to online training and materials
- Communicate with you about courses, schedules, and updates
- Issue certificates and maintain training records
- Improve our website and services
- Respond to inquiries and customer service requests
4. How We Share Your Information
We may share your information with:
- Instructors and staff for course delivery and support
- Third-party service providers (e.g., payment processors, webinar platforms)
- Regulatory or certifying agencies when required (e.g., FDOT, FDEP, OSHA, etc.)
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve site functionality
- Track user activity for analytics
- Enhance your browsing experience
You can adjust your browser settings to refuse cookies if you prefer.
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure.
7. Data Retention
We retain your information as long as necessary to:
- Provide training services
- Maintain certification records
- Comply with legal and regulatory requirements
8. Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request corrections to your information
- Request deletion of your data (subject to regulatory retention requirements)
To make a request, please contact us using the information below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
Our services are intended for professional training and are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact Us
If you have any questions about this Privacy Policy or your information, please contact:
Tampa Bay Training
Email: [email protected]
Phone: (813) 420-5891
Tampa Bay Training Customer Service Manager
Email: [email protected]
Phone: (813) 360-1526
13. Training records and Regulatory Agencies
“Training records may be shared with regulatory agencies for credential verification purposes.”ments may be checked through an automated spam detection service.